ape777 Privacy Policy

What data we collect on ape777

We collect information you provide directly during account setup: email address, phone number, date of birth, and full legal name. We verify your identity by requesting a government-issued ID (national ID card, passport, or equivalent) or proof of address. We retain these documents encrypted for the duration of your account and for a statutory period after closure (typically three years) to meet legal and tax obligations.

When you deposit funds via DANA, e-wallet, mobile banking, or bank transfer (local payment Virtual Account, online payment, e-wallet, mobile banking), we collect transaction records: deposit date, amount, and payment method. When you place bets on Liga 1, Piala AFF, Champions League, or other markets, we log your wager, odds, stake amount, and settlement outcome. When you play slots or live-dealer tables, we record your session, stake, and result. When you withdraw, we log the withdrawal amount, method, and timing.

We collect technical data: your IP address, browser type, device type, and cookies (described below). This data helps us detect fraud, prevent account takeover, and understand platform usage patterns. We do not sell this data to marketing firms; we use it solely for ape777 operations and security.

How we use your data on ape777

We use your personal information to: (1) create and maintain your ape777 account; (2) verify your identity under AML regulations; (3) process deposits and withdrawals; (4) settle bets and disputes; (5) prevent fraud, money-laundering, and unauthorized access; (6) comply with legal and tax reporting; (7) communicate service updates or account notices; (8) respond to your support requests.

We do not use your data for marketing without your explicit consent. We do not share your information with third parties for their marketing purposes. If you opt into promotional emails, we send only service-related or account-specific communications; you can unsubscribe anytime from your account settings.

Our staff and processors access your data only to fulfill the purposes listed above. We train all team members on data confidentiality. We do not disclose your data to the public or to other players on ape777.

Personal data

Information that identifies you: name, email, phone, date of birth, ID document.

Transactional data

Records of your bets, deposits, withdrawals, and account activity on ape777.

Technical data

IP address, browser, device type, cookies, and login history for fraud detection.

AML data

Verified identity documents and source-of-funds information to comply with money-laundering regulations.

Third-party processors and data sharing

We share your data with payment processors to settle deposits and withdrawals. When you fund your ape777 account via local payment, online payment, e-wallet, mobile banking, local payment, online payment, or bank virtual account, those payment services receive your transaction details. We do not control how those services handle your data; we recommend reviewing their privacy policies.

We use third-party vendors for identity verification. These vendors scan your ID document to confirm authenticity; they store encrypted copies for compliance. We use third-party hosting providers; your data may be stored on servers in jurisdictions outside Indonesia. We ensure all processors sign data-protection agreements meeting international standards (e.g., GDPR-equivalent encryption and access controls).

We disclose your data to law enforcement or regulatory authorities if required by a legal order, court ruling, or suspected criminal activity. We do not voluntarily share your information with government agencies; we respond only to lawful requests.

Cookies and tracking on ape777

We use cookies to keep you logged into ape777, remember your preferences, and track your session. These are essential for platform function; you cannot disable them without losing account access. We also use analytics cookies to understand how many users visit ape777, which markets they access, and which games they play. These analytics cookies do not identify you personally; they aggregate user behavior to help us improve the platform.

We do not use third-party tracking pixels or advertising cookies. We do not retarget you with ads on other websites. You can block cookies in your browser settings, but doing so may limit ape777 functionality (e.g., auto-login will not work).

How long we retain your data

We retain your personal data (name, email, ID document, verification records) for the duration of your ape777 account and for three years after account closure. This retention period complies with Indonesian and international tax and AML regulations. After three years, we delete or anonymize your personal information unless we are legally required to retain it longer.

We retain your transactional data (bet history, deposits, withdrawals) indefinitely in encrypted form. You can request a download of your transaction history anytime through your account dashboard. This archive serves both your record-keeping and our operational compliance.

Your rights regarding data on ape777

You have the right to access your personal data by logging into ape777 and viewing your account profile and transaction history. You have the right to request correction if your data is inaccurate; contact our support team with details.

You have the right to request deletion of your account and associated personal data, subject to legal retention requirements. We cannot delete data required for tax reporting, ongoing dispute resolution, or AML compliance. You can request deletion through Account Settings → Data Management or by contacting support.

You have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your data. We undertake to respond to all data-subject requests within 30 days.

Our ape777 security and encryption commitment

We encrypt all data in transit using industry-standard TLS (Transport Layer Security) 1.2 or higher. Your login credentials, payment details, and personal information are transmitted securely. We encrypt stored data at rest using AES-256 encryption. Our servers are protected by firewalls, intrusion detection, and regular security audits.

We do not store full credit card numbers or bank account credentials. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) handle sensitive financial information directly; ape777 receives only transaction confirmation. Your account is protected by a password (which we recommend be unique and complex) and optional two-factor authentication (2FA) if enabled.

If we detect unauthorized access to your account, we notify you immediately and reset your session. If we suffer a data breach affecting user information, we notify affected users and relevant authorities within 48 hours as required by law. We maintain cyber-liability insurance to cover potential data-breach costs.

Data transfer and jurisdiction on ape777

Your data may be transferred to and stored on servers located outside Indonesia. By using ape777, you consent to such transfer. We ensure that international data transfers comply with standard contractual clauses or equivalent safeguards required by data-protection law. Our servers are located in jurisdictions with adequate data-protection standards.

Our services are available only where local law permits. If you are located in a jurisdiction where data transfer to our servers is prohibited, you should not use ape777. We are not responsible for ensuring compliance with your local data-protection laws; you are responsible for verifying such compliance before registering.

Contact us regarding privacy on ape777

If you have questions about this privacy policy, how we use your data, or your rights, contact our support team. We respond to all privacy inquiries in English during standard business hours. Your message will be treated confidentially and forwarded to our data-protection officer if needed.

We reserve the right to update this privacy policy at any time. Material changes will be announced on ape777 and via email to your registered address. Your continued use of ape777 after such changes indicates acceptance of the updated policy.

Our services are available only where local law permits. You are responsible for verifying that your access and use of ape777 comply with the regulations of your jurisdiction.